Privacy Policy

Last updated: 16/01/2026

Reels and Socials Pty, ABN 43212437508 is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What We Collect

When you submit an enquiry, request a free visit, or communicate with us through our website, forms, or ads, we may collect the following personal information:

• Full name

• Email address

• Phone number

• Property address

• Any additional details you voluntarily provide

We only collect information directly from you or with your consent.

2. How We Use Your Information

Your personal information is used for the following purposes:

• To contact you about a free solar and battery consultation

• To assess the suitability of your property for solar installation

• To provide you with quotes, service information, or follow-up details

• To respond to enquiries or support requests

• To improve our service and communication

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Direct Communication

By submitting your information, you consent to be contacted by AUSPWR via phone, SMS, or email regarding your enquiry. You can opt out of communication at any time by contacting us directly.

There is no obligation to proceed with our services after the free consultation. We do not use pressure-based sales tactics.

4. Storage and Security

We store your information securely using trusted platforms with appropriate safeguards in place. We take reasonable steps to protect your personal data from misuse, interference, loss, or unauthorised access.

5. Accessing or Updating Your Information

You have the right to access, update, or request the deletion of your personal information. To do so, please contact us at:

📧 Email: reelsandsocials@gmail.com
📞 Phone: +61 0432 505 310

We will respond to your request within a reasonable timeframe.

6. Cookies and Analytics

Our website may use cookies and tracking tools to improve functionality and user experience. This may include anonymous data such as pages visited, time on site, and referral sources.

You can choose to disable cookies in your browser settings.

7. Third-Party Services

We may use trusted third-party platforms (e.g. Mate Forms, CRM tools) to collect and manage your data. These platforms are selected for their privacy and security standards and are only used for the purposes outlined in this policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We recommend reviewing it periodically.

9. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact:

REELS AND SOCIALS Pty
📧 Email: reelsandsocials@gmail.com
📞 Phone: +61 0432 505 310